Terms & Conditions

These Terms and Conditions are to ensure safeguarding of all participants. 

The Moderator has a right to remove any persons deemed unfit to interact with children at any time and without warning. Relevant authorities will be contacted if necessary. The Moderator has a right to request more information from new participants and admission to these sessions is entirely at the Moderator’s discretion, subject to consideration. All children participating in these sessions do so with a parent or guardian present who is responsible for them at all times. No liability will be held by the Moderator and Facilitators/Teachers for any harm or injury sustained as a result of these classes. No child will be admitted to these sessions alone. All sessions are recorded. All cameras must be turned on by default. If you do not want your child’s voice to be heard on the recording then please only use the Chat function during the sessions. The video recording will only be made available to selected class participants and at the Moderator’s discretion. All faces will be edited out for the making of the movie. By participating in these sessions you agree to these Terms and Conditions. 

In plain English:

If I feel uncomfortable in any way and at any time with a participant they will be removed immediately without warning and if necessary I will contact the authorities. I will vet all new participants for their suitability in advance. This means we may have a Zoom meeting or equivalent to see if you’re genuine. I will use my instinct and common sense and reserve the right to refuse entry to anyone without giving a reason. You are responsible for your own children at all times. Your children’s faces will not be seen publicly but they will be seen on the recording which is only available to vetted, selected private participants, many of whom you will get to know as your class colleagues. Your camera must be turned on at all times. Your children’s faces won’t be seen on the publicly available movie but their voices may be heard. If you prefer their voices to not be heard, please mute yourself and stick to the Chat functions.  That way they will be neither seen nor heard on the publicly available movies, but will be seen only on the private recordings given to the vetted, selected participants. If you don’t agree with these terms, don’t participate. If you’re a parent or guardian you will understand and agree with these safety measures. By participating in these sessions you consent to all of the above.  

Booking a class

1.1. Classes are open to anyone aged eighteen (18) and over. Under 18s must be supervised at all times by a parent or guardian/carer.

1.2. Your place in the Class will be subject to availability.

The Provider’s Rights and Obligations

2.1. The Provider makes every effort to run classes as advertised. However, the Provider reserves the right to make changes to any Class in accordance with clause 5.

2.2. The Provider reserves the right to cancel or suspend any Class in accordance with clause 6.

2.3. The information provided on booking will become part of the particpant’s record. By entering into a contract with the Provider, the applicant gives consent for the Provider to store and process personal data in accordance with the Data Protection Act.

Your Rights and Obligations

3.1. You must notify the Provider, in writing, if any of your registration details change including but not limited to your name, address, telephone number and/or e-mail address.

3.2. You agree to comply with all of the Provider’s policies and procedures applicable to you and to act with courtesy, consideration and integrity at all times towards the Provider, its staff and other participants.

3.3. The Provider reserves the right, acting reasonably, to terminate the contract with you and to remove you from the Class and/or to exclude you from the Class in circumstances where your conduct is deemed by the Provider to be unfit or unsuitable or damaging to the Provider or its reputation. If you are removed from the Class in accordance with this clause, the Provider will not refund any sums paid by you to the Provider.

3.4. The Provider may take and use images of you and/or your work (including any videos or photographs or sound recordings) (“Images”). Wherever possible, permission from you will be requested at the time the Images are taken. If this is not possible, you permit us on a worldwide perpetual basis to use, modify and distribute those Images to promote the Provider and its activities in any media. Images of your work may appear without a credit. You must notify the Provider in writing prior to the Class start date if you do not agree to any such Images being taken.

3.5. Any damage caused by you (other than fair wear and tear) to the Provider, its facilities, equipment or resources will be separately invoiced by the Provider and such amounts shall be payable by you on demand.

Payments and Charges

4.1. You may pay your Class Fee by debit or credit card.

4.2. If you fail to pay the full Class Fee six weeks before the start of the class, the Provider reserves the right to cancel your place on the Class and to keep any Deposit that you may have paid.

4.3. You must pay all charges in connection with any payments made by bank transfer.

Changes to the class

5.1. The Provider reserves the right to make material changes to the venue, time, date, or content of a Class. 

5.2. Changes to the Class are normally made for one or more of the following reasons:

5.2.1. to ensure the class content is current, reflects best practice or incorporates new developments and techniques;

5.2.2. to improve and enhance your experience or incorporate changes introduced based upon feedback

5.3. We do not guarantee the involvement of any particular members of staff or external tutors or lecturers with any Classes.

5.5. We reserve the right to make minor changes to the Class content and administration arrangements at any time.

Cancellation of the class

6.1. The Provider reserves the right to discontinue or suspend a Class up to fourteen (14) calendar days before the advertised start date of the Class if:

6.1.1. an insufficient number of bookings received for the Class means that the student experience cannot be guaranteed;

6.1.2. the Provider is concerned about the quality of the Class or the services being delivered;

6.1.3. appropriate numbers of sufficiently qualified staff are not available to deliver the Class;

6.1.4. for any reason the Class does not or will not have the appropriate teaching and learning resources to deliver the Class; and/or

6.1.5. the Class is no longer viable for academic, regulatory, legal, market-related and/or financial reasons.

6.2. If you have booked onto a Class which is cancelled by the Provider, the Provider shall notify you in writing of any such cancellation and you may request either:

6.2.1. a Course transfer in accordance with clause 7; or

6.2.2. a full Refund in accordance with clause 9.

6.3. The Provider reserves the right to cancel a Class and the contract with you if it is prevented from or delayed in the carrying on of its business due to circumstances beyond its reasonable control. In such circumstances, you will be entitled to receive a full Refund.

Class Transfer

7.1. You may transfer your booking to an alternative published class, providing there is a place available on that class. This can be done up to sixty (60) days before the start of the original class.

7.2. Where the Class Fee for the alternative class is less expensive than the original Class, the Provider will reimburse the difference in Class Fees to you.

7.3. Transfers to an alternative class are not possible when the class you are wishing to transfer from has already started.

Class Cancellation by You

8.1. If you wish to cancel your booking, please inform the Provider as soon as possible by email.

8.2. You may cancel your booking at any time, but a Refund will only be payable in accordance with clause 9.

8.3. If the Class has already begun then you may be liable to pay a proportion of the Class Fee to cover the period from the start of the Provider’s service to you until the date of cancellation.

Refund Policy

9.1. Refunds shall be made within thirty (30) calendar days beginning with the date on which notice of cancellation was received by the Provider, notice of cancellation was issued by the Provider, or the Provider informed you that it was unable to confirm a place on a Class.

9.2. If you cancel your booking up to sixty (60) calendar days before the start of your class you will be entitled to a full Refund. No refunds can be made to those who cancel within sixty (60) calendar days before the class.

9.3. Provided cancellation by you is not as a result of changes to a Class under clause 5, and except where the provisions of clause 9.2 apply, the Provider will refund neither the Class Fee nor your Deposit if you fail to attend all or any part of the Class for any reason including (without limitation) ill health.

9.4. You will not be entitled to a Refund of any Class Fee (or other fees) if the Provider terminates this contract due to your breach of any of these Terms.

9.5. Refunds will be made via bank transfer, in accordance with clauses 9.1 through 9.4.

9.7 Refunds will not be made if the participant has not checked the location of the class before booking and cannot attend in the class location.

Accessibility

10.1. You must indicate any concerns you may have in relation to access (or any other concerns). You can give specific details on a separate, confidential letter or email. You will then be contacted by a member of staff who will discuss your individual requirements.

Materials and Equipment

11.1. Prior to the start of your Class you will be able to obtain a detailed list of materials and/or equipment needed for the Class in the class details which are available on the Provider’s website. Unless stated otherwise in these class details, the cost of materials and/or equipment is not included in the Class Fee, thus you may have to pay for such materials and/or equipment in addition to the Class Fee.

Liability

12.1.1. The Provider accepts no liability for the loss or damage to property on any part of the Provider’s premises.

12.1.2. Any participant causing loss or damage to the Provider’s property or equipment, either within or outside the Provider’s premises, will be required to make good such loss or damage in whole or in part, to the satisfaction of the Provider.

General

13.1. If you have any queries, concerns or complaints relating to your booking, please contact the Provider.

13.2. These Terms represent a contract between you and the Provider. These Terms, any procedures or policies referred to in them form the contract made between you and us. In the event that the provisions of these Terms conflict with the provisions of any other documents, you and the Provider shall comply with the provisions of these Terms.

13.4. The Provider uses all reasonable steps to ensure that these Terms and any documents referred to in them set out the entire contract between you and the Provider.

13.5. No failure or delay by us or you to exercise any right or remedy provided under the Terms or by law shall constitute a waiver of that or any other right or remedy, nor shall it preclude or restrict the further exercise of that or any other right or remedy.

13.6. These Terms shall not be enforceable by any party who is not a party to the contract between you and the Provider.

13.7. If a Court finds part of these Terms illegal, the rest will continue in force.

13.8. These Terms, the contract between you and the Provider, and any dispute or claim arising out of or in connection with them (including non-contractual claims) shall be governed by and construed in accordance with the law of England and subject to the non-exclusive jurisdiction of the courts of England.

Definitions

14.1. In these Terms the following words shall have the following meanings:

14.1.1. “Provider” or “we” means the provider of Services

14.1.2. “Class” means the class run by the Provider;

14.1.3. 16.1.7 “Class Fee” means all the fees in relation to a Class to be paid by you or on your behalf to the Provider under these Terms

14.1.4. “Refund” means a refund of the Class Fee (and where applicable the Deposit and the Accommodation Fee) following cancellation by the Provider under clause 6, or cancellation by you under clause 7 of these Terms, or where the Provider is unable to offer you a place on a course; and

14.1.5. “Terms” means these standard terms and conditions.